by millionairemind » Sat May 21, 2011 6:12 am
Published May 21, 2011
S'poreans least loyal employees: global poll
By LYNN KAN
SINGAPOREANS are a discontented lot. Results of a recent survey on Singaporean job satisfaction easily reads like the disconnect between the government and 'the ground' that was written about the recent general election.
Lumesse - a software systems provider for talent management - found that Singaporeans are the least loyal employees to the companies they work for among 14 countries and 4,000 employees polled.
Only 17 per cent say that they foresee themselves working for the same company forever, lagging global and Asia-Pacific averages of 35 per cent and 25 per cent, respectively.
Singaporeans are also polled as one of the least enthusiastic about going to work every day - behind Hong Kong and China. They are also one of the most cynical about the adequacy of workplace support of employee development.
What these results suggest, says managing director of Lumesse, Rolf Bezemer, is that Singaporean employees are not taking or getting enough ownership of their own careers.
'It's an early warning sign that employers reconsider how they should treat employees,' he says.
'There is a disconnect between what's expected by the organisation towards the employee and from the people towards the employer. Employees are saying 'I don't want to do exactly what you tell me, I am better informed than you think, I want to explore myself beyond what you want me to do, I want to be challenged, and I want to know what's going on in the organisation and how I can contribute to that'.'
The groundswell of discontent doesn't go away just by having more money flung at Singaporeans. Lumesse's survey showed that the proportion of Singaporeans whose pay jumped by more than 20 per cent was higher than the world average - yet, contentment is low.
Hence, making Singaporean workers feel more valued needs to go beyond monetary carrots.
Mr Bezemer's list of human resource to-dos promotes a flatter structure in the workplace. That means better work-life balance, more dialogue between boss and worker, and giving employees a say in what kind of training and development is in store for them.
Bosses who aren't willing to meet their employees in the middle might have to get used to their people leaving.
To mitigate the exodus, employees should be taken out of their comfort zone and given new responsibilities to take on, he says.
'What's the better alternative: having an employee who's very good at what he does leave because you don't want him to take on a new opportunity, or let him stay on to take on a different role?' Mr Bezemer asks.
Throwing someone into a new area poses tremendous risk - compromised profitability and even failure.
But to Mr Bezemer, it is better to have tried and failed than not to have tried at all.
'It depends on how a company looks upon failure. If it treats failure as learning then it's not an issue,' said Mr Bezemer. 'But learning should be a balance of dollars and challenge. Because work is not a military thing. Happy people need to be challenged in order to have fun.'
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